AFCA to herald ‘a new era of good faith’ after RC

AFCA’s mission is to herald “a new era of good faith in financial services”, the chair said, especially after the litany of abuses that were exposed by the royal commission.

The Australian Financial Complaints Authority (AFCA) aims to drive the nation into “a new era of good faith in financial services and herald improvements in solving financial services complaints”, according to the chair of the external dispute resolution (EDR) body, Helen Coonan, who was appointed in May.

Read the full article at The Adviser.

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